Legal

Privacy policy

Last updated: March 30, 2026. This policy applies to visitors and customers of Cochin Flyzone Holidays (“we”, “us”) using our website and services.

1. Who we are

Cochin Flyzone Holidays is a travel and tourism business based in India. For privacy-related questions, contact us at admin@cochinflyzonetravels.com or via the contact options on this site.

2. Information we collect

We may collect: (a) Identity and contact data — name, email, phone, postal address; (b) Travel enquiry data — destinations, dates, traveller counts, preferences, and messages you submit through forms; (c) Technical data — IP address, browser type, device information, and cookies (see our Cookie policy); (d) Communication records — when you email, message, or call us.

3. How we use your information

We use personal data to: respond to enquiries and provide quotations; arrange bookings, visas, tickets, and related services as agreed with you; communicate about your trip; comply with legal obligations; improve our website and customer experience; and protect against fraud or misuse.

4. Legal basis (international visitors)

Depending on applicable law, we rely on: your consent (e.g. cookies, marketing where required); performance of a contract or steps before a contract; legitimate interests (e.g. operating our business, website security), balanced against your rights; and legal obligation where we must retain or disclose information.

5. Sharing of information

We may share data with: airlines, hotels, ground operators, visa facilitators, and insurers as needed for your booking; payment and IT service providers who process data on our instructions; and authorities when required by law. We do not sell your personal information.

6. International transfers

Travel services may involve transferring information to countries outside your country of residence. Where required, we take steps to ensure appropriate safeguards (such as contractual clauses) are in place.

7. Retention

We keep personal data only as long as needed for the purposes above, including legal, accounting, and dispute-resolution requirements, then delete or anonymise it.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, to object to certain processing, to data portability, and to withdraw consent where processing is consent-based. To exercise these rights, contact us using the details above. You may also lodge a complaint with your local data protection authority.

9. Security

We implement appropriate technical and organisational measures to protect personal data. No method of transmission over the internet is 100% secure; we strive to follow good industry practice.

10. Children

Our services are not directed at children without parental involvement. If you believe we have collected a child’s data in error, please contact us.

11. Changes

We may update this policy from time to time. The “Last updated” date will change accordingly. Continued use of the site after changes constitutes acceptance where permitted by law.